How we collect, use and protect your personal data.
This policy describes how Tilewala handles your personal information when you shop with us online, visit our showrooms, or contact our team.
Last updated: 22 May 2026
Suggested text: Our website address is: http://ict-trainings.foliumaitech.com.
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Suggested text: Visitor comments may be checked through an automated spam detection service.
Tilewala ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your information when you visit tilewala.com, place an order, visit our showrooms or contact our team.
Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood how we handle your personal data.
Tilewala is a UK-based tile retailer. For the purposes of UK data protection law, we are the data controller responsible for your personal data.
We may collect and process the following types of personal data:
We use your personal data for the following purposes:
Under UK GDPR, we rely on one or more of the following legal bases when processing your personal data:
Our website uses cookies and similar technologies to remember your preferences, keep you signed in, analyse site traffic and improve performance. Essential cookies are required for the site to function. Analytics and marketing cookies are only used where permitted.
You can manage cookie preferences through your browser settings. Blocking certain cookies may affect how parts of our website work.
We do not sell your personal data. We may share your information with trusted third parties only where necessary:
All third parties are required to handle your data securely and only for the purposes we specify.
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting or reporting requirements. Order records are typically kept for up to seven years. Marketing data is retained until you unsubscribe or withdraw consent.
Under UK data protection law, you have the right to:
To exercise any of these rights, please contact us using the details below. We will respond within one month.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Payment information is processed through PCI-compliant providers and we do not store full card details on our servers.
Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities.
We may update this privacy policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.
If you have questions about this privacy policy or how we handle your personal data, please get in touch:
